Saturday, December 27, 2008

Betfair Christmas hamper

For quite a few years there has been lots of fun banter as Christmas time about what Betfair have given out to their customers for Christmas; most of it very tounge in cheek. Suggestions of rewards for their business over the prior year have ranged from a bristling hamper to a learlet!

As I enter my ninth year on Betfair, they appear to have surpassed themselves this year. This year I received, errr.... nothing at all. No gifts, however minor, no card not even an email. I suspect this was the same for a number of Bet Angel customers. Actually I stand corrected, I did get something from Betfair on Christmas eve, A premium charge on my account.

Considering they decided to levy a 20% charge on profits based upon a lot of us being in the top 0.50% of customers. The seasonal offering so far is somewhat more fitting for people in the bottom 0.50% of customers, not the top!

However, I'll give them the benefit of the doubt as I am sure this is an oversight. As I sit down to round off my business plan for next year year I am sure those seasonal greetings are still on their way to me. If not, you could easily suspect that Betfair have taken their eye completely off the ball couldn't you?