Robbed!

Hmm, 20:20 at Great Leighs tonight, another race that Betfair failed to turn in play. However that didn't matter as I was out before the start of this one. Or so I thought.

You can imagine my surprise when they deem that the off time was before my final closing position. It definitely wasn't as I saw the horses jump and I was annoyed I had made a small loss after a good day. That turned that small loss into a whopping great big one! I am not a happy bunny. I can't see why they deemed the off time as the official off time rather than the usual Betfair off, which is usually around 5-8 seconds later. They don't seem to care about market manipulation of SP during this period but seem to have applied a different rule here which has no doubt shafted a lot of their bigger customers. All I ask for is consistency, I can live with that. whether it benefits me or goes against me. For most of this year however, all I have seen is inconsistent rules applied. That's not acceptable.